Al Alamiya Al Hura for Information Technology has announced that it has obtained certifications under three international standards: ISO 9001:2015 for quality management, ISO/IEC 20000-1:2018 for IT service management, and ISO/IEC 27001:2022 for information security management.
The certificates were issued by certification body OSS Middle East within the scope of “Software Solutions.” They cover the company’s offices in Cairo, Mansoura, and Dubai, as specified in the certification documents.
Three Certifications Supporting Management System Development:
The certifications address three complementary areas of the company’s operations: quality processes, IT service delivery management, and information security risk management.
Obtaining these certifications reflects Al Alamiya Al Hura’s commitment to developing documented management systems that support its software operations and client services.
ISO 9001:2015 — Quality Management:
This certification covers the Quality Management System, including structuring processes, monitoring customer requirements, evaluating performance, and pursuing continuous improvement.
Al Alamiya Al Hura obtained this certification for its two offices in Egypt in November 2022 and its Dubai office in December 2022.
ISO/IEC 20000-1:2018 — IT Service Management:
This certification covers the IT Service Management System, from service planning and delivery to monitoring and improvement, within the certified scope.
The company obtained the certification in March 2023 as part of its efforts to develop its IT service management practices.
ISO/IEC 27001:2022 — Information Security Management:
This certification covers the Information Security Management System, including assessing and treating risks and establishing controls that support the confidentiality, integrity, and availability of information.
Al Alamiya Al Hura obtained the certification in November 2023, adding information security to its certified management systems.
What Do These Certifications Mean for Clients?
The certifications help clients evaluate a technology partner by demonstrating the presence of management systems subject to defined requirements, alongside reviewing the company’s experience and previous projects.
Their importance lies in supporting structured operations, service management, and a systematic approach to information risks. The scope of each certificate remains essential to understanding which activities and locations it covers.
Certification Scope in Egypt and the UAE:
According to the company’s information, the certifications cover its Katameya office in Cairo, its Mansoura office, and its Dubai office within the scope of software solutions specified in the certification documents.
This step forms part of the company’s development of its internal systems as its business expands, strengthening its quality, service management, and information security practices.
About Al Alamiya Al Hura for Information Technology:
Founded in Mansoura in 2018, Al Alamiya Al Hura for Information Technology specializes in software solutions and digital transformation.
