True Ventures has successfully passed the first surveillance audit for the three ISO certifications it obtained in November 2025. Conducted by OSS Middle East, the audit reviewed the company’s management systems across its offices in Riyadh, New Cairo, and Mansoura, with updated certificates issued on November 1, 2026.
What Does a Surveillance Audit Mean?
ISO certifications are awarded for a three-year cycle, but they do not remain valid automatically. Each year, the certification body returns to verify that the certified management systems are applied in day-to-day operations, rather than existing only on paper. Upon successful completion of the audit, the certificates are issued with extended validity.
Accordingly, the company’s certificates remain valid until November 10, 2027, within a certification cycle running through November 2028.
Three Certifications Covering Core Business Areas:
ISO 9001:2015 for Quality Management Systems.
ISO/IEC 27001:2022 for Information Security Management Systems.
ISO/IEC 20000-1:2018 for IT Service Management Systems.
The scope of all three certifications covers the provision of software and artificial intelligence solutions.
Across Saudi Arabia and Egypt:
The certifications cover the company’s two legal entities: True Ventures Company for Information Technology in Riyadh, and True Ventures for Artificial Intelligence and Technology in Egypt, with offices in New Cairo and Mansoura. The two Egyptian offices house the company’s development, design, quality assurance, and operations teams.
What Does This Mean for the Company’s Clients?
Protected Data: Client and project information is managed under information security controls reviewed annually.
Consistent Quality: Every project follows standardized planning, review, and approval procedures, regardless of the team delivering it.
Reliable Service: Post-launch technical support and IT service management follow an international standard.
Certification reviewed every year. A commitment that continues beyond achieving it.
About True Ventures:
True Ventures is a Saudi company headquartered in Riyadh, operating across technology, business development, artificial intelligence, growth, and investment. It has fully owned Al Alamiya Al Hura for Information Technology since August 2025. With four offices across Saudi Arabia, the United Arab Emirates, and Egypt, the company has delivered more than 650 digital projects for over 400 clients.
